Why when we print a job can we not get the same colors when it's repeated a month or two later? Is this a common problem? Is this a printer problem or an operator problem?

Answer

Sublimation success is dependent on consistency. From the color management settings within your graphics software to the paper you use to the dwell time, temperature and pressure on your heat press, like actions and steps result in consistent results. Create a checklist so that you can ensure all of your file and output settings are the same each time around.