Every product and substrate comes with unique characteristics that will undoubtedly involve some research and analysis. You can streamline the time required to do repeat jobs by keeping some sort of record. The old saying that a picture is worth a thousand words is so true. Why not pull out your camera and take a few photographs? Trust me, years later when the job comes back, you will thank yourself for doing so. We regularly like to take a close-up photo of the engraved graphics to give us a better idea of the required and expected results for future orders.
—Richard Korbyl, Columbia Awards